John Kirk Travel Analyst with TICO CEO Richard Smart

Monday’s changes to the Travel Industry Act did a lot to help travel agents, says the head of the Travel Industry Council of Ontario. But TICO is working hard to bring even more relief to agents, advisors and others in the beleaguered travel industry.

TICO president and CEO Richard Smart was the guest of the day on TravelPulse Canada’s exclusive 1 on 1 Facebook live chat, chatting with TravelPulse Canada Editor in Chief John Kirk.