Tour operator Collette has earned the Feefo Trusted Service award in recognition of the company’s dedication to customer service.  The award is presented by Feefo, a ratings and review platform that collects authentic reviews by ensuring they come from actual customers.

Our focus over the past year has been on improving ways for guests to easily provide feedback in an honest and cohesive manner, allowing future travellers to read thoughts and reviews on their own time.” said Nalinie Sharma, Marketing Manager at Collette.

Collette, which operates a sales and marketing office in Toronto, has earned the recognitions just as the company is investing in a significant push for transparency throughout the entire booking process. When booking, potential travellers can read reviews on Collette’s website to get a sense of what to expect on tour. 

The Feefo Trusted Service Award is given to companies that use Feefo and that collect a minimum of 50 reviews with at least a 4.4 out of 5 rating.

For more information, visit www.gocollette.com.

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