Last updated: 05:35 PM ET, Thu March 26 2020

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Young woman in London wearing a hygenic mask.

Ensemble Lays Off Half Their Staff as COVID-19 Crisis Spreads

Travel Agent

The worldwide COVID-19 pandemic and the lack of travel around the world has resulted in a temporary layoff of about one-half of the workers at Ensemble Travel Group.

Featured Host Agency & Consortia Video

John Kirk - Travel Expert - COVID-19: Refunds and Cancellations

Impacting Travel

We know it's an understatement to say it's challenging time in the industry, but we want you to know we're listening to your concerns.

We're aware there's incorrect or misleading information circulating out there from passenger rights advocacy groups and our EIC John Kirk wanted to set the record straight.

Watch his message to learn the truth about refunds and cancellations during COVID-19 crisis, and whether credit card chargebacks can happen.

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