Pulse of the Industry: What Does 2023 Have in Store?

ACITA (Association of Canadian Independent Travel Advisors) says in regards to commissions, they will continue the charge for change.

“If suppliers won’t recognize the value we provide them, there are other avenues to enact change,” says ACITA co-founder Brenda Slater. “Simply put, they would have to hire, train and provide office space for a huge workforce to replace us. Nobody works for free, let alone twice over. As their valued partners (or so they say) they should take a moment to imagine walking in our shoes. A serious lack of forethought for them not to take this into consideration.”