INSIDE LOOK: The New Hyatt Zilara Riviera Maya

The Hyatt Zilara Riviera Maya is a brand new, adults-only resort that was recently renovated and opened December 1, 2022. For reference, it’s the former beloved Secrets Capri, so some guests and agents will be familiar with the horseshoe shaped layout and low-rise style. With only 291 rooms, the hotel has more of a sophisticated boutique vibe to it.

There are 12 room categories that include a total of 40 rooms with swim-ups (pictured) and 6 suites with plunge pools. The swim-ups are on either ends of the "horseshoe" and offer either a resort-view (facing inside) or tropical view (facing outside).

TravelPulse Canada is with Playa Resorts this week, checking out the property and its sister property the Ziva (more on that to follow later) where we’re getting an inside look at what you and your clients need to know about this new property.