Updated Info From ACV on Chargebacks, Commission Payouts and Future Travel Credits

Air Canada Vacations

Air Canada Vacations has released updated information for travel agents this morning regarding commission payouts, chargebacks and future travel credits.

John Kirk - Travel Expert - COVID-19: Refunds and Cancellations

We know it's an understatement to say it's challenging time in the industry, but we want you to know we're listening to your concerns.

We're aware there's incorrect or misleading information circulating out there from passenger rights advocacy groups and our EIC John Kirk wanted to set the record straight.

Watch his message to learn the truth about refunds and cancellations during COVID-19 crisis, and whether credit card chargebacks can happen.